Most small businesses have technology needs that go beyond "set up the Wi-Fi and fix the computers." Retail shops need POS systems. Service businesses need workstations that can handle their specific software. Offices need printers, scanners, and peripherals that actually work together. We handle all of it — and we help you buy the right equipment without spending more than you need to.
What we can help with
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POS System Setup & Support (Square, Clover, Toast)
Whether you're opening a new location or replacing a system that's giving you problems, we set up POS hardware and software the right way. We work with the major platforms — Square for retail and small food service, Clover for businesses that need more flexibility, Toast for restaurants. That includes the iPad or terminal, receipt printer, cash drawer, card reader, and network connection. We don't sell you the system and disappear — we make sure it works the way you need it to before we leave.
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Custom Workstation Builds for Businesses
Off-the-shelf PCs from a big box store aren't always the right tool. If your business runs specialized software — CAD, accounting platforms, medical or legal practice management, graphic design — we build workstations matched to those requirements. Properly specced hardware means fewer slowdowns, longer machine lifespan, and less time waiting on a computer that's struggling to keep up with the work.
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Printer, Scanner & Peripheral Setup
Getting a network printer to work reliably — across multiple computers, different operating systems, and after Windows updates — is genuinely annoying. We configure printers, scanners, label makers, barcode scanners, and other peripherals correctly and make sure drivers are installed and stable on every machine that needs them. We also handle the ongoing support when something stops working.
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Hardware Procurement — Buy the Right Equipment
Before you order equipment from Amazon or walk into a big-box store, talk to us. We help you figure out what you actually need for your workload and budget, source it at fair prices, and handle the setup. We're not trying to upsell you on the most expensive option — we're trying to make sure what you buy does the job without creating problems three months later.
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Specialty Hardware for Specific Industries
Some businesses need equipment that doesn't show up in a standard IT conversation — industrial label printers, ruggedized laptops for field crews, time clocks, digital signage, customer-facing displays, or security camera systems. If it plugs into your network or connects to your business systems, we can set it up and support it. Call us with what you need and we'll tell you what's realistic.
Already have equipment but it's giving you problems? That's common. A lot of small business technology gets set up once and never properly maintained. If your POS is slow, your printer keeps dropping off the network, or your workstations are struggling, reach out — we can usually diagnose the issue quickly and give you a clear recommendation on whether to fix it or replace it.
How we charge for this work
Business technology projects are typically quoted as flat-rate projects after a short scoping conversation. Ongoing support — troubleshooting, software updates, break/fix calls — is billed at our standard commercial hourly rate ($100/hr on-site within Aberdeen and Hoquiam) or through a block-hour package if you prefer predictable costs. We'll recommend the right billing structure for your situation when we talk.
Do I need a managed IT contract to work with you?
No. Managed IT is a good fit for businesses that want proactive, ongoing IT management on a flat monthly fee. If you just need a POS set up, a workstation built, or a printer that stops being a problem — that's project work and we can do it without a contract. If you find yourself calling us regularly, that's when the conversation about managed IT usually makes sense.